The Social Media Follower: Following Communication

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It was surprising to me that I love using social media. Social media is communication. Its about technology and integrating it with your message, to transmit feelings and points in a manner which can be as interactive as the tools used. That’s my definition.

Merriam Webster says it this way, “ Social Media are forms of communication (as websites for social networking and microblogging)through which users create online communities to share information, ideas, personal messages and other content as videos.”

I never thought I would ‘get it’ so quickly (many years), because I was actually concerned about privacy, security of websites and the destructive capabilities of the unknown. Awareness of safety measures made it easier to jump in and enjoy the experience.

There are somethings we forget about humans when we are caught up in the latest technology blitz or hype. Not many people like to ask questions. They don’t like asking for several reasons which include the fear of sounding ignorant, dumb or stupid. Communication tools and social media

channels are things which demand questions to be asked, because they change so frequently. Here are some examples of the words which ‘tripped me up’, before I asked questions and investigated their meanings;

  1. Algorithm — This sounded like math or algebra, and I was convinced it would be hard to understand because I’m awful at math!

According to Merriam-Webster Dictionary its, “a step by step procedure for solving a problem or accomplishing some end, especially by a computer.” Thus, its like baking a cake and knowing what proportions are needed so it won’t flop! If my teachers taught math as food I’d be a grade A student.

2. SEO — This one took a while for me to figure out, but my first impression was it had to be a verb in whatever content you wrote online. (LOL)

Webopedia states, “SEO is short for search engine optimization. SEO is a methodology of strategies techniques and tactics, used to increase the number of visitors to a website by obtaining a high-ranking placement in the search results page of a search engine.” eg. Google, Yahoo, Bing, etc.

Let me say it this way – if you want someone to find your location you would give directions, sometimes referring to a map or drawing a sketch of the area. SEO is the map/sketch with general directions. As you get more specific with the details, its easier for someone to find you. That’s why SEO is important. It makes information easier to be found when searching online.

3. Followers — This one should have been as easy as the generally understood meaning, which was what I assumed it to be. It is not.

Merriam-Webster states, “ one in the service of another. Fan, devotee.” Social media followers are different from followers whom you lead, and are doing as requested or observed. No way. Social media followers are thinkers who use access to you and your network to expand their own. For many its a one-way relationship without reciprocity. Ideally, it should be a two-way flow of support and sharing.

Having 10K or 100K followers will not guarantee you supporters. You have to build a relationship. This is like having a customer who follows the activities of your company because you sell the Toyota brand of vehicle, and they like cars. Many followers may check out your cars but its the one who engages with you , who may become a customer or refer you to others in his network. Increased engagement, will grow the value to each other in the relationship.

4. Bots — got this one right because I thought it had to be something with robotic features. Bots help with automation which is a process of sharing information and giving feedback , through the use of software, designed to help improve service virtually. I’ve seen them in action and though I’m not keen on talking/writing to anything which is not human, they do generate responses which are quite relatable. Siri, Cortana, Alexa, and any other bot are all here to stay, so we might as well make them welcome into our world!

Experience it

Social media makes it possible for strangers from worldwide locations to meet virtually, through various channels with speed and efficiency. Its easy to have face to face communication with folks because there are so many options, and they are constantly being upgraded. Building quality relationships are easier through the use of ‘real-time’ interaction via Facebook, WhatsApp, Skype, Twitter, Snap Chat, and a host of other computer and mobile apps.

Your followers can eventually become your close friends / business associates. Gamers interact and share as they engage in their online sport with those they follow and others. Even with all this access, the traditional emotional barriers ( human qualities) are there to be overcome. Trust still has to be established with followers and the site where you meet, for the relationships to mature into more than a collection of addresses.

Am I a social media follower?

Yes I am. I’m following many folks I will probably never physically touch, but the potential for a planned meet-up is also possible. Through blogging and sharing my words you will learn about me and my interests. I’m inspired daily by the writings of many of my followers. Our humanness and diversity keeps us engaged socially online. Maybe one day we will meet. Until then, I’ll see you when I power up on my blogs, medium, twitter, beBee, Facebook, Instagram, LinkedIn, Goggle+, tumblr, and others.

Does my experience mirror your understanding? Maybe I’m wrong, what do you think?

Hope this resonates with you. Please share your thoughts via comments. Thanks for being awesome!

A short brief about me: I’m a corporate business veteran, with practical experience in a diverse range of industries — Safety/ HVAC / FMCG /Industrial Equipment /and much more . Sales ,Marketing, Business Development & Coaching are combined to deliver over 30 years experience. As an entrepreneur and blogger (Dwordslayer) I’m right now living an adventure, and looking forward to the next opportunity to challenge mediocrity.

Find me on: Twitter https://twitter.com/DLE41

email:dwordslayer@gmail.com
Credits: merriam-webster.com ; webopedia.com ; pixabay.com

© Donna-Luisa Eversley and D-WORDSLAYER, 2017. All Rights Reserved

Originally published  at The Marketing and Growth Hacking Publication on April 6th, 2017

The Social Media Follower: Following Communication

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a6438-followers2b2It was surprising to me that I love using social media. Social media is communication. Its about technology and integrating it with your message, to transmit feelings and points in a manner which can be as interactive as the tools used. That’s my definition.

Merriam Webster says it this way, “ Social Media are forms of communication (as websites for social networking and microblogging)through which users create online communities to share information, ideas, personal messages and other content as videos.”

I never thought I would ‘get it’ so quickly (many years), because I was actually concerned about privacy, security of websites and the destructive capabilities of the unknown. Awareness of safety measures made it easier to jump in and enjoy the experience.

There are somethings we forget about humans when we are caught up in the latest technology blitz or hype. Not many people like to ask questions. They don’t like asking for several reasons which include the fear of sounding ignorant, dumb or stupid. Communication tools and social media channels are things which demand questions to be asked, because they change so frequently. Here are some examples of the words which ‘tripped me up’, before I asked questions and investigated their meanings;

  1. Algorithm — This sounded like math or algebra, and I was convinced it would be hard to understand because I’m awful at math!

According to Merriam-Webster Dictionary its, “a step by step procedure for solving a problem or accomplishing some end, especially by a computer.” Thus, its like baking a cake and knowing what proportions are needed so it won’t flop! If my teachers taught math as food I’d be a grade A student.

2. SEO — This one took a while for me to figure out, but my first impression was it had to be a verb in whatever content you wrote online. (LOL)

Webopedia states, “SEO is short for search engine optimization. SEO is a methodology of strategies techniques and tactics, used to increase the number of visitors to a website by obtaining a high-ranking placement in the search results page of a search engine.” eg. Google, Yahoo, Bing, etc. Let me say it this way – if you want someone to find your location you would give directions, sometimes referring to a map or drawing a sketch of the area. SEO is the map/sketch with general directions. As you get more specific with the details, its easier for someone to find you. That’s why SEO is important. It makes information easier to be found when searching online.

3. Followers — This one should have been as easy as the generally understood meaning, which was what I assumed it to be. It is not.

Merriam-Webster states, “ one in the service of another. Fan, devotee.” Social media followers are different from followers whom you lead, and are doing as requested or observed. No way. Social media followers are thinkers who use access to you and your network to expand their own. For many its a one-way relationship without reciprocity. Ideally, it should be a two-way flow of support and sharing.

Having 10K or 100K followers will not guarantee you supporters. You have to build a relationship. This is like having a customer who follows the activities of your company because you sell the Toyota brand of vehicle, and they like cars. Many followers may check out your cars but its the one who engages with you , who may become a customer or refer you to others in his network. Increased engagement, will grow the value to each other in the relationship.

4. Bots — got this one right because I thought it had to be something with robotic features. Bots help with automation which is a process of sharing information and giving feedback , through the use of software, designed to help improve service virtually. I’ve seen them in action and though I’m not keen on talking/writing to anything which is not human, they do generate responses which are quite relatable. Siri, Cortana, Alexa, and any other bot are all here to stay, so we might as well make them welcome into our world!

Experience it

Social media makes it possible for strangers from worldwide locations to meet virtually, through various channels with speed and efficiency. Its easy to have face to face communication with folks because there are so many options, and they are constantly being upgraded. Building quality relationships are easier through the use of ‘real-time’ interaction via Facebook, WhatsApp, Skype, Twitter, Snap Chat, and a host of other computer and mobile apps.

Your followers can eventually become your close friends / business associates. Gamers interact and share as they engage in their online sport with those they follow and others. Even with all this access, the traditional emotional barriers ( human qualities) are there to be overcome. Trust still has to be established with followers and the site where you meet, for the relationships to mature into more than a collection of addresses.

Am I a social media follower?

Yes I am. I’m following many folks I will probably never physically touch, but the potential for a planned meet-up is also possible. Through blogging and sharing my words you will learn about me and my interests. I’m inspired daily by the writings of many of my followers. Our humanness and diversity keeps us engaged socially online. Maybe one day we will meet. Until then, I’ll see you when I power up on my blogs, medium, twitter, beBee, Facebook, Instagram, LinkedIn, Goggle+, tumblr, and others.

Does my experience mirror your understanding? Maybe I’m wrong, what do you think?

If this resonates with you, let me know.  Please share your thoughts via comments. Thanks for being awesome!

email:dwordslayer@gmail.com
Credits: merriam-webster.com ; webopedia.com ; pixabay.com

© Donna-Luisa Eversley and D-WORDSLAYER, 2017. All Rights Reserved

Originally published  at The Marketing and Growth Hacking Publication on April 6th, 2017

National Insurance – a service without excellence

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Its been a while since I’ve written about ‘customer service’ but today its my topic of choice.

Good customer service from many monopolistic agencies in my country is borderline bad. Our government agencies provide necessary services, and sometimes  government contracted services are given to established organizations. In many countries national health care plans are mandatory. You are charged a heath surcharge and /or National Insurance rate, whether you use the services or not.

For many folks the benefits offered are necessary when they become ill, disabled, injured, and retire. Many die before ever making a claim or receiving an ‘entitled benefit.’ Then there are some who advise, “the money will come whenever they are ready to process. You cannot depend on it. It is at the whims and fancy of the people working there.”

I recall chatting with a retiree who was injured on the job and she advised, “the process is, submit claim, and wait. Anytime before a year is a miracle.” she waited two years before her first payment and another year for the continuation to be processed. At fifty-seven she has a few years to go before retirement  and is happy her husband is gainfully employed. If she were single, she would be on the streets.

There is another example shared by a man who worked for a government agency. He fell from a weakened barrier while walking to his office. He submitted his claim and 2 years later he called to enquire if it was processed, ( he was checking every month during that time). He was advised by the clerk that the money was sent to his bank 2 months previously. He asked for a letter indicating the value and period of payment processed, and never received any information in writing. He is awaiting his continuation to be processed.

As I spoke with the gentleman, a wave of sadness washed over me. He looked dejected, and  had tears in his eyes. He then said, “listen, when you submit a claim you are at the mercy of the people working there. They think its a favor being done when they process a claim. Managers are always changing and as files are added they cover yours, they are quick to advise there are many people in front of you. There is no reason to improve if its bad from the top. I accept that they do not like to serve the people they are paid to serve.”  In 2015 this 49 year old man shared his story with me. I l loaned him my blanket while he waited at the doctor’s office. He deserved some kindness if only for a moment.

Why do they suffer in silence? There are many reasons, the main one being a fear of being victimized. A claim can take as long as the clerks and management determine. Files can go missing, and claims are then lost. The statutory time for appeals can also run out. Appeals are also not suggested if a claim is ongoing, because every possible action to frustrate the customer is exercised. This is an added burden on the unfortunate customer.

Throughout the years I’ve heard many stories, and I have experienced this ‘non-service.’ From my observations I think it is a deep cultural problem facing this society.  Having read several reports submitted to parliament over the years it is clear that the issue of providing a good National Insurance ‘Customer Service’ may be a challenge for many years to come.

One of the things I’ve come to realize is that ‘trumpism is not restricted to the USA’, its right here. If you claim you are doing a great job, then you are because you say so. It does not matter if the facts state otherwise. When himself tells himself he is good, he is in his mind. When himself investigates complaints against himself he will always be right. That is a universal culture of a lack of accountability, because those in power believe the public are not entitled to the service expected.

Defeat is never good to accept. Choose your battles wisely. However when it comes to  public expectation for a decent service, I’d give the NIBTT a 2 out of 10, and that’s on a good day. My best advice to anyone having to submit any claims is to pray. If you have never prayed, now is the time to do so. Pray for patience, pray for a pain-free life, but most of all pray for the people who lead. (Maybe try to record all conversations also.) Theirs is a job limited by attitude, poor work ethic and maybe little hope that they can change a service so bad, they simply go with the flow.

On a positive note, it is good to understand the dynamics of the service presented, so expectations can be adjusted to meet reality. An Advocacy Agency is needed for public support and research to help with ensure real change and improvement is possible. Maybe there is hope after all!

Something to think about

Can something this bad improve? Who starts the change process? Do they need to ‘care’ about Customer Satisfaction?

Its much more than image. Its about real customer satisfaction!

Thank you for reading and engaging .

Find me: Twitter https://twitter.com/DLE41 or

email:dwordslayer@gmail.com
Credits: Images — pixabay.com

 

 

From Flab to Fab!

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Writing it down

So you think there is a quick fix when it comes to weight loss? I’m sorry to tell you, first you need to define your flab and your fab for any action to work. Thought I would write myself a letter about my journey to fabulous today! For the New Year 2018 I’m going to reflect on my progress from this point and you can either bring out the champagne with me or eat some carrots as a consolation prize! I’ve had a head start and I’ve lost 2 dress sizes already, should I consider that an unfair advantage against me (haha)!

It’s started with that photo of the woman running. I saw it above the massage bed at the physio office, and it called me. I heard it. It said run with me. One day later, I’ll answer her by writing to me!

The Letter

Dear Self,

I’m defining my idea of flab as the loose tire I carry around my waist. The one that falls over, but looks like its getting deflated from the work I’ve put in so far. My arms are all jiggles but I can’t do much based on my back, shoulder, and injuries to my neck and right side of my body. The cellulite and fatty deposits on my thighs look like a I’m kneading flour for bread and its lumpy. I love the way my legs from below the knees look to my cute feet so that is one less area for development! The other side which I hope will go down ( but not holding out hope ) is my super huge derriere, which is firm but more than a tad on the enormous side! So that’s it. Everything else is good!

How I see fab is more about how I feel than a dress size. I’m wearing a 16/17 now and at the end of the year fab will be a size 12! For some folks that may seem big still for me, I’m not looking to be a scarecrow. I want to be fit, but I’m also aware of my challenges and limitations. I also want to be able to walk at a moderate pace without stopping, for an hour would be great. Injury wise, five minutes is a killer presently when walking. I’m also hoping I can do an hour on the bike at a decent borderline fast pace. I’m able to do twenty minutes slow while praying so I’m on track I think. Fab for me also means I can go to the beach and be able to stand in the water for more than ten minutes without losing my balance. Lets set standing in the water on the beach for one hour. Another thing I’m weary of  writing here is I really want to be able to go down on the ground and get back up easily more than once – I will even settle for twice – can’t even go down and get up without help!  Finally my fab test for the year end health ability will be to walk  five hundred steps at the national stadium ( In my other life I could do one thousand easily). Fab sure feels like I will be ready for Seal training next year 2018! I look fantastic in clothes, so lets see me in a red swimsuit, maybe a pseudo sports illustrated photo for regular folks!

Achieving these goals won’t happen unless I’m committed to making them happen. I’ve got to eat healthy and balanced and drink lots of water. I’m also going to rely heavily on good nutritional habits which I’ve been working on for a few months. My physiotherapists are going to have to help me with the physical stuff, and I will do whatever they allow at home. Most important though will be the inner strength I will work on developing from meditation and breathing exercises.

I know I can’t afford the fancy diets and trainers, and maybe I don’t have everything I wish I had to assure my success, but Self, I can do it. I can keep a food  and activity journal, because tracking my behavior is important. Hey, I know I don’t like writing “had a piece of cheesecake today again”, but I won’t lie because you will know!  This year my goal is healing and improving my health, whatever it takes to get to fab. I need my mind  and body to work with me. I also need my heart and spirit to cheer with me as I fight off the chocolate brownies and creamy decadent treats. I’ve been a yoyo for so long, I’m ready to change my model!

I’m afraid. Yikes, I’ve written it all down and I won’t give up because I’ve said it. Lets see how I can get cracking on my healthy me!

I’m accountable to you, and I won’t let you down Self. I’m rooting for you. You can do it. It’s just you and me and the unknown people reading this promise to yourself! I love you 🙂

Best encouragement and support,

Self

Journeys require understanding upfront

When you prepare for something, its always easier if you are clear on what you’re getting into before starting. Realism has escaped many when embarking on weight loss based on the quick fixes and crazy expectations locked in the mind. Writing it down gives a clearer picture of  what is required. Think about what works for you, and write it down. As I re-read this, I feel the urge to delete, because I’m beginning to feel afraid. That voice of doubt is my first challenge. I’m human, and I can tell that voice – shut up!

This is March 2017. The next time I write myself a letter on this will be,  1 January 2018.

Are you with me on your own ‘self’ journey, please share with me and lets do this together!

© Donna-Luisa Eversley and D-WORDSLAYER, 2016. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Donna-Luisa Eversley and D-WORDSLAYER with appropriate and specific direction to the original content.

 

 

Just Thinking Out Loud: Don’t Be My Valentine

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Its that time again, and I’m just thing out loud for those who are celebrating the occasion!

Don’t Be My Valentine

I’m not looking for roses,
Don’t send me a bouquet.
I’m not feeling for your chocolates
Don’t get me started on even a cake
I’m not feeling for the date night
Nor the sentiments of love
Why do you wait on Valentines Day
To give me all the above?

I’m not feeling for your phone call
To ask me out, for dinner this time
I’m not waiting for a special song
The one, that says “you’ll always be mine”
I’m not trying to be difficult
Really, I’m not sure you can see
Why do you wait for Valentines Day
To say – I love you, my boo, my baby?

I’m not going to try to tell you
About all the days you made me cry
I’m not even going to give you
One more reason, to stay at my side
I’m still the person you met so long ago
The one you promised to be faithful to
Why should I wait for just one day
To hear you love me too?

To all of those who are celebrating
And happy to spruce up and get dressed
To all the loving couples
Who are somehow today feeling blessed
I’m not trying to rain on your parade
I just want this love you feel to be
Much more than a single celebration
Of a commercial, happy meal

It’s not the things that he will give you
Or the way she makes you feel
Its not the things he says he can do
Nor the way she lives your dreams
Its about a love that can find forgiveness
Comfort and compromise
Its about a love which will withstand challenges
In the face of all that brings tears to your eyes
Its about the sustaining love that goes beyond
The treasure of one time
If you can’t share the things right above
Don’t be my Valentine!

If this post resonates with you, lets share some love and comments with each other #LoveBeyondValentines

D-wordslayer

Credits: Photo – newhairstlyesfor men – free Bing pics
© Donna-Luisa Eversley and D-WORDSLAYER, 2017. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Donna-Luisa Eversley and D-WORDSLAYER with appropriate and specific direction to the original content

Cry…let the hero take a seat!

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Mr. Achilles and my heel!

I had to see a new doctor today for an evaluation. I’m just so tired of having to rehash  November, 2014. I’d like to forget it. Every time I think I’ve crossed that bridge, someone asks that innocent question – so tell me what happened?

Yes, big girls cry. Big men cry to. Crying children get lots of cuddles and support. Us, big folks, we try to go undercover, with the sunshades, or silly excuses.  Sometimes we get a cuddle, or that look that says, “grow some balls, you’re too big to still cry.” Avoidance may not be the solution but I’m not sure rehashing the past over and over makes any sense . Hmm, but why the tears, I wonder.

I like being considered strong, fierce, and kickass capable of fixing anything. How do you move from the flying hero zone to the flipside of a small sentence. Whatever happened to my resilience, bouncing back, more than a cat with nine lives. Hmm, I’m guessing  Mr. Achilles found my heel and took great pleasure making me sit.

Having discovered that pride is lost when one is injured and recovering, I’ve found patience with myself is in short supply, and maybe it always was. My sister describes me as capable, and always able to fix anything. Her thoughts are shared by most folks I’ve interacted with throughout my lifetime to date. I’m simply trying to fix me, and yes, patience has also asked me to sit next to the hero.

This time spent on the recovery journey has unearthed emotions which I preferred not to acknowledge. I never thought much about courage, kindness, faith, fear, grace to name a few. Believing anything was possible, and making it happen was my mantra. I can help my family, my children, and maybe even have a positive impact on those around me if I excelled. I’m beginning to realize maybe there was a lot of ‘Eros holding the world’ from Greek mythology  in my ego.

The Doctor’s office

As the tears rushed, I tried to contain them, but they could not hide. I tried a bravado excuse of a response, with a hasty rush of words proclaiming I’m doing well. Did not seem like the good specialist was buying what I wanted to sell. Any thoughts of a rejuvenated sales like approach failed fast as he did the mobility and other range exercises. Very sorry to say, my body refused to fulfill my bluffing abilities. I was left with the reality, and thankfully he did not look at me with pity.

Home at the computer

I’m okay. Really, I just wish to become so strong  Mr Achilles cannot have the power to make me sit. Sounds vain. I’m imperfect. I still want to make those ninja moves and put on my best suited armor. I will get there. Physical, mental and overall health are my priorities  for me. Its no fun being benched, but I’m using it to be a better improved me.

Maybe this should’ve been called feedback to self, but Mr. Achilles  Heel made me sit!

(*These are thoughts written Feb, 2017)

The decision to share this was not automatic, but I think its necessary for everyone to know its okay to have vulnerable times. Its important to understand who we are. Our strengths and weaknesses give us the balance to feel on our life’s journey. None are perfect, but we should try to be our best for ourselves. Sitting still has been a major accomplishment for me. There is great strength to tap into when we leave the world to rest and recover.

I hope my sharing has in some way resonated with you, and your own life journey. Thank you for reading and sharing.

D-wordslayer

© Donna-Luisa Eversley and D-WORDSLAYER, 2017. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Donna-Luisa Eversley and D-WORDSLAYER with appropriate and specific direction to the original content

 

Controversial or just Keeping It Real!

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Hot topics…

It can be difficult to press that publish button sometimes. It’s especially hard for me when the subject matter can generate angry negative feelings.

Everyone will never share the same point of view on Religion, Sex , Politics. These are ‘hot topics’ and its like striking a match and watching a combustible response when tempers flare.

I’ve been publishing some posts of a political nature and its fascinating to watch and sometimes read the comments. Its absolutely insane the way people hate or love. I’m not sure about what happened to sharing opinions and having some fiery discussions with mutual respect as the bar. Hmmm, yes, it seems people have been ignited to revel in hate and anger. The level of uncaring, and condescending disregard for those suffering or in need, makes me fierce.

I want to protect and shield those who are forced into a state of loss and displacement from the anger and hatred coming from some corners of the globe, some leaders, and some people. How can I want what I cannot control? How can I make a difference when I watch the world leaders falter, as they are faced with a new ego-maniacal leader.

The European Union needs to stand together now. The rest of the world needs to pay attention to the ripple effect which the actions from the USA will foster. They are faced with a Trump and a Putin who are obviously intent on creating a dominating world alliance for their own selfish gains. It is very scary. Imagine a world leader slaps down the country he is supposed to hold up high, in support of its enemy. As I listened to Bill O’Reilly of Fox News question the USA president and indicate that Putin may be a killer, the response made me freeze in shock. The USA president, responded, ” There are a lot of killers. There are a lot of killers. What do you think— our country’s so innocent?” ( Yes, its been recorded, the entire interview and shown all over the world)

Yes, that’s the person that is supposed to be the leader of what was once considered to be a great nation. I’m guessing making America great again, has an addendum … for Russia!

These are just my ramblings and thoughts on an international hot political crisis situation brewing. On a lighter, but no less serious note, I’d like to share another post. This is called “The Nutkracker Files” and I’ll leave it for  you to decide if I’ve figured out the mess that has dropped on the world for 2017.

The Nutkracker Files

Thanks for reading this far. I know controversy is not great, but this is a reality check for those who wish to hear and see what is up close and personal. It impacts on all of us. God help America. God help the people of the world!

I appreciate all feedback  but won’t be drawn into a war of words. Lets keep it clean and leave the smut out!

Dwordslayer

© Donna-Luisa Eversley and D-WORDSLAYER, 2017. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Donna-Luisa Eversley and D-WORDSLAYER with appropriate and specific direction to the original content.